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brand
and identity
Marketing
has more than its fair share of acronyms and buzz words which, in many
cases, have taken on a life of their own. Branding is one of these: much
talked about but little understood.
what
is branding?
There are many valid definitions of branding, but for the purposes of
this site let’s go with: a brand is the result of the expectations
created in audiences’ minds through experience.
The key points
in this definition are that:
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for
audiences, read customers, potential customers, investors, press,
employees - in other words everyone who comes into contact with your
company. |
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brands
exist only in the minds of the audience. |
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brands
are created by an individual’s experiences of a company –
through its products, services and communications. |
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There
are hundreds of ‘moments of truth’ everyday, when people
come into contact with your company either directly or indirectly:
each one is an opportunity to delight or disappoint. Brands are
therefore proved and deduced through a company’s actions, not
just declared in an advertising campaign. |
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brands
exist by default Brands
exist by default, but strong brands are built. A company can’t choose
not to have a brand; you can’t stop people forming an opinion of your
company based on their experiences. So the challenge is to set & control
the brand in such a way that the perceptions formed as a result of a company’s
actions differentiate it from its competitors. There
are many benefits of having a strong brand: a strong brand provides a
valuable differentiator over competitors, it can enable premium pricing
and the visual/verbal symbols act as fast, efficient communicators. In
our increasingly competitive world, people buy brands, not products.
Whether you
are looking to establish a new company (and therefore brand) or are looking
to change your brand to support changing business needs, n-plus
can help you with the process from initial planning to full scale implementation.
brand
identity Corporate
identity is an essential element of effective branding. A strong company,
product, or service identity acts as a useful point of recognition
for customers and becomes shorthand for a company's brand values.
There is, therefore, a great deal more to corporate identity than
a well designed logo.
An effective corporate identity system defines and pulls together
all of the constituent parts (e.g. logo, typeface, colours, tone
of voice, etc.) into a cohesive set of deliverables from letterheads
and business cards to product design and website.
n-plus
has experience of creating new company and product identities as
well as evolving and improving existing identity systems. We will
devise the processes to ensure consistent implementation across
your whole organisation and can produce useful support tools, such
as easy to use guidelines and templates for Microsoft Word and PowerPoint
applications.
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